WHAT FAMILIES ARE SAYING
Quotes and Stories from Clients
“In 2016, my mother, Hattie, was diagnosed with Alzheimer’s. Like most people, we were totally unprepared for what was involved. While it was clear that there were issues with my mother and we knew changes needed to be made, we were at a loss as to how to help mom. We struggled through the best we could for a while just like every other family, reading about Alzheimer’s and listening to ‘advice’ from people. What we learned was that Alzheimer’s affects everyone differently.
Eventually, we found Mary Winners and About Senior Solutions. Mary offered a service like nothing we knew… The bottom line is that if there is a problem, Mary and her team can look at it and assist in handling it in the best manner, for the client and the client’s family. She is wonderful at listening to all sides without judgment. She is professional at guiding without directing. Mary is a loving, kind and sensible person. We would not have been as successful on this journey as we have been had we not met her.
Mom is now living well in a Memory Care facility, away from Mary’s area. Mom is more engaged in activities, her personality has resurfaced, her color is bright and her blue eyes are shiny. We have kept Mary informed with notes and pictures of how mom is doing. Whenever confusion or some help is needed, Mary is still there for us. I say again, we would not have been as successful in this journey if we had not met Mary Winners.”
“Along with being a resource for all the information I have needed, you have been patient, understanding and so kind and professional.”
“I just want to take some time out to tell you just how much I have appreciated your professional and personal involvement in my father’s healthcare services.
As I mentioned to you when we first met, my father suffered a massive stroke three years ago in Phoenix, Arizona and has been living in a variety of non-serviceable institutions in both Arizona and California since August, 2003.
When I first came in to contact with Casa Colina and they recommended that I make contact with you folks, I realized that finally I had been introduced to the “Source” of all of the services and information I would need to adequately care for my father.
Along with being a resource for all the information I have needed, you have been patient, understanding and so kind and professional. You have put my mind at ease and provided me all of the direct and definitive information I have needed.
God Bless you.”
Geoffrey G. H.
“I was all alone caring for my husband…”
“I feel that you give people comforting choices and a loving bonus during a very stressful situation. I was all alone caring for my husband at home. I didn’t know if I was doing the right thing or not. It was a difficult time to be faced with, you listened to what we wanted and provided us with options. You made it a simpler decision. I did not feel stuck and felt the stress of the situation melt away. You are well rounded and know such great organizations. When it rains, it pours, I am thankful that you were also able to offer me support and resources for my 97-year-old mother as well.”
“I am so grateful!”
“When Mom was in the hospital, she wanted to go home. I didn’t know if we could do that. About Senior Solutions gave me options for Mom to go home and connected me with all the services she needed. I am so grateful!”
“Mary Winners and her firm, About Senior Solutions, have been a godsend to me and my family. Her knowledge, compassion and expertise have been vital to ensuring safety and well-being for my aging mother as we moved her from her home where she had been living alone for many years to a continuing care retirement community. Mary’s skill set and experience are clearly evident she is regarded as leading national expert on senior care and aging issues. My family and I have called upon her local network of other care providers, services, advisors and counselors as she has recommended them to us along the way. Each and every one of these referrals has been of superior quality and demonstrated great concern for the best outcomes for my Mom. She has helped me configure a team of care providers for my Mom in the San Gabriel Valley in whom I have the utmost trust and respect. As a physician, I am aware of the myriad complexities of the medical care system, and am grateful for Mary’s guidance as my family and I came upon barriers or knowledge gaps in some of the issues in managing my Mom through this last phase of her life. There is no better endorsement that I can give for Mary and About Senior Solutions than to say that I have referred many of my friends, family members and colleagues to Mary for her advice, counsel and advocacy.”
Deborah A. Wing, MD, MBA
“Your services have been outstanding in every way”
“Thank you from the bottom of my heart for the caring way you use your skills to help seniors. When I came to California from Texas to see about my 82-year-old sister, I knew I needed help. When I met you I knew that I had met the right person who had the right professional skills, the warm open personality and the awareness of resources in the area with whom I could work. I have been extremely satisfied with everything you have recommended. I have been especially pleased with the way my sister had responded to you. You have inspired her confidence as you have mine.
Your services have been outstanding in every way.
With grateful appreciation,”
Fort Worth, TX
“You are the first person in a very long line of phone calls to actually LISTEN…”
“Thanks for all your help. You are the first person in a very long line of phone calls to actually LISTEN to me and offer options as if you weren’t reading off a screen. Keep up the good work we NEED MORE LIKE YOU! If you’re ever out this way…here is my studio www.mechellesway.com”
Mechelle from upstate NY
“You are the experts!”
“They know the business of aging and have compassion for even the toughest cases they face.”
“I love About Senior Solutions and all they offer. They know the business of aging and have compassion for even the toughest cases they face. A plethora of information that is practical and simple to apply. Their classes are a great way to learn more about aging and how to handle our loved ones.”
“Their knowledge of this industry is exemplary…”
“My parents are 85 years old and live in northern California in their own home. The home care they receive is very good but very expensive. It is difficult for me living so far away to know what to do to help my parents have the independent life they deserve. About Senior Solutions has spent a great deal of time with me to better understand all the options they have available to them. Their knowledge of this industry is exemplary. Working with them is reassuring as they have a way in disseminating the information to help you feel you are truly helping your parents. Their line of work can be a very sensitive issue and About Senior Solutions handles each situation with experience, warmth and care.”
Joan, Pasadena, CA
“I thank you so much for your immediate reaction to my requests. My daughter and I were beginning to feel like we were totally on our own. Thank you so much.”
“I am so glad that we were referred to you”
“You made the transition from Huntington Memorial Hospital to the assisted living so simple for my sister and our family. I am so glad that we were referred to you by our family physician. I have given your name out to other friends who I know will benefit from your services.”
It is the Mission of About Senior Solutions to take seniors and their families out of the care crisis and offer the highest quality support and direction for every unique individual facing the aging process.
“Our primary purpose is to treat our families with the love and care that we would offer our own loved ones. We have a philosophy of treating people they way you want to be treated.”
—Mary Winners, Founder